NHS Notify release notes

Find out about technical updates and bug fixes for NHS Notify.

This page is aimed at people with technical roles, like developers.

Template Management 1.0.0

Released on 12 October 2026

  1. We’re releasing the following features to your NHS Notify account:

    1. Upload Microsoft Word letter templates, preview personalisation with sample data, and approve templates directly in your account. No need to wait for NHS Notify letter proofs.

    2. Send test NHS App, email and text messages to yourself or a shared inbox to check formatting, personalisation and message length before sending to recipients.

    3. Create and manage message plans yourself, including channel order and template selection across NHS App, email, text message and letter.

    Only for National Programmes

    1. View details of NHS App prompts sent by text message and preview message content in your account.

Sms Nudge 1.5.0

Released on 08 October 2026

  1. Release 1.5.0 has some configuration changes to improve our monitoring and alerting.

Core 4.76.0

Released on 01 October 2026

  1. We’ve made some improvements to our monitoring and alerting software and fixed a couple of edge case bugs.

Core 4.75.0

Released on 16 September 2026

  1. We’ve made some background improvements and fixed a couple of bugs including one that affected the processing of letters.

App Response 1.0.5

Released on 08 September 2026

  1. Services can send an NHS App message with fixed response options. A patient can select one response in the NHS App, and NHS Notify can process that response and send it back to the configured integrator via callback.

    It supports NHS App only, fixed responses only, and callback-based response return. It does not include SMS fallback, free-text replies, Web UI configuration, or historic response query capability.

Digital Letters 1.0.1

Released on 17 June 2026

  1. NHS Notify is introducing a new capability that enables secondary care NHS Trusts to send PDF digital letters directly to patients via NHS App messages. By making healthcare communications available within the NHS App, patients can access important information quickly, securely and conveniently through a trusted digital channel, while retaining the option to receive a printed paper letter if preferred.

    The capability will also help NHS organisations reduce the costs associated with printing and postage, supporting more efficient and sustainable delivery of patient communications while maintaining inclusivity for those who need or prefer paper correspondence.