Support
Find out how to get started with NHS Notify, and how to get help if you’re having a problem with the service.
NHS Notify is a messaging service for people who work in or with NHS England to support patient care. If you have a question about your health, visit the NHS website (opens in a new tab)
Get started with NHS Notify
You can learn what NHS Notify can do, how much it costs, and how to write and send messages on our website.
You can also check if NHS Notify is right for you and how to get started.
If you’ve already started onboarding and have questions, contact your onboarding manager.
Get support
NHS Notify is a gold service (opens in a new tab).
If you need help creating or sending messages, check our guidance for using NHS Notify.
If you’re live with NHS Notify and need help, submit a case with ServiceNow (opens in a new tab).
Office hours
We can only respond to you during office hours. Our office hours are 8am to 6pm, Monday to Friday, excluding bank holidays.