Personal Demographics Service (PDS) data - Personalising your messages
NHS Notify uses the Personal Demographics Service (PDS) to fill personalisation fields in your template. This happens when you tell us who you want to message using recipients’ NHS numbers.
You can use the following PDS fields in your message template:
- fullName
- firstName
- lastName
- nhsNumber
- date
Make sure your personalisation fields in your template match the PDS personalisation fields. This includes using the correct order of upper and lower case letters. For example:
Information:
Hello ((fullName)), your NHS Number is ((nhsNumber)). Your appointment is on ((date)).
Learn more about the Personal Demographics Service (PDS) (opens in a new tab).